Discomfort often tips people toward new behaviors. 4 ways to succeed with tough conversations: #1. Have them quickly. Delay makes matters worse. Say-what-you-see as soon as possible. If you’re concerned that you could be… Continue reading
We have the astonishing capacity to vigorously defend what isn’t working. When this happens, we eventually blame others for nagging issues. After all, someone has to be responsible for these frustrations. Four steps on… Continue reading
Failure to bring up disappointing performance is cruel, not compassionate. Apart from intervention, negative trajectory accelerates. When silence is painful, not golden: Silence when performance disappoints prolongs pain, increases stress, and affirms… Continue reading
Some leaders are painful to be around. To be honest, sometimes you and I are the pain. We’ve all been the leader others complain about. The 5 most painful leaders to be around: Nit-pickers.… Continue reading
Squeaky-wheel leaders spend too much time focused on broken stuff. The seduction of squeaky-wheel leadership makes confused leaders feel important. But, ultimately it means: Failure outshines progress. Poor performers take priority over top. Environments… Continue reading
I’ve been in some meetings that I couldn’t wait to end. I’ve led a few myself. Five things that make nearly any meeting great: #1. Kind candor and courageous transparency abound. Courageous transparency… Continue reading
