Solution Saturday: Crying, Anger, and Gossip

Dear Dan, How do you give feedback and not be offensive? There are some people I work with who would gladly take on feedback. Others would take the same feedback and then create… Continue reading

7 Do’s and Don’ts for Getting the Most From the Smartest People in the Building

Isolated leaders are the dumbest people in the building. A nameplate on the door and a title after your name doesn’t make you smarter than people with dirt under their fingernails. Disconnected leaders – seduced… Continue reading

10 Simple Strategies to Improve Performance Conversations and Change Trajectory

Many teams are afraid to discuss the source of success – performance. 10 reasons performance conversations suck: The dynamic is from superior to inferior, rather than partnership.  One person pulls the rope in… Continue reading

One Essential Key To Becoming a Better Leader

You don’t become a better leader by thinking about becoming a better leader. You become a better leader by test driving untested behaviors. Lead a meeting in a new way. Try leading from the… Continue reading

How to Break Free From ‘Establishment-Thinking’ and Win Like a Startup

‘Establishment-thinking’ slows leaders and organizations to a safe crawl.   What would you do if you were just starting your business? Love your customers like you just won them. Don’t take long-term relationships… Continue reading

Tippy-Toe Leaders and Other Dysfunctional Problem-Solvers

We might be able to fake leadership in breezy weather, but dark seas are bright lights. The way you deal with problems is more important than the problems themselves. 3 dysfunctional problem-solvers: #1. Tippy-toe leaders.… Continue reading