Words Are Rudders – Questions Are Guides

“The quality of your conversations is determined by the quality of your questions.” David Brooks

Here are four things to ask about when you want have a great conversation.

Stop Acting Like a Blunt Skull

Everything that feels right isn’t. Blunk skull behaviors are done sincerely.

Effort isn’t magic.

Pedaling faster doesn’t help when the chain is broken.

How to Run Toward the Battle

I’ve talked with many leaders who were confused, angry, and ready to quit. Sometimes I say, “Well, isn’t this exciting.” My smile confuses them. Some disagree. Others think I don’t get it.

Leaders run toward the battle, not away.

Perceived capacity governs response.

How Leaders Strangle Engagement

Success requires engagement. Disengaged people do as little as possible to get paid. They’re the walking dead.

This post lists six things leader do to strangle engagement.

Learn the ABCs of engagement to help your team thrive.

The #1 Expression of Vulnerability

Vulnerability is an asset because it drives action. Arrogance blocks action. Proud people play it safe to protect status. Ego avoids failure to save face. Vulnerability is humble.

Humility acts—pride reacts.

We’re not vulnerable when fear of failure controls us – we’re proud.

Vulnerability confronts limitations and grows.

Do This Instead of Defensiveness

Unexpected criticism invites defensiveness. You do your best at work and the boss suggests minor improvements. Or your brother’s ungrateful friend comes to dinner.

Defensiveness invites rebuttal.

The person who says everything on their mind multiplies trouble. You don’t need to express yourself.

Wisdom prepares for the inevitable. Here’s how.