Toxic behaviors connected to communication: Assume silence is agreement. Overstate teammate’s opinions and question their motives. Sweep difficult topics under the carpet. Speak for others. Begin sentences with “you” – you always and… Continue reading
Done poorly, gratitude demotivates or inspires entitlement. Affirm results; honor heart. The person behind results: There’s a leader on my team who enjoys meeting needs and taking care of people. I saw him in action… Continue reading
Don’t come around – after the job is done – with your pearls of wisdom! If you know the best way to do it, either do it yourself, or explain how you want… Continue reading
Mary, (Fictitious name), was offered the opportunity to earn a seat at the corporate table. A current team member plans to step down in two or three years. She assumed new responsibilities, while still… Continue reading
The number one complaint of advice givers is people don’t listen. If you enjoy giving advice, chill out. You might be qualified to give advice if you’re reluctant to give it. I’ve never met… Continue reading
We ask questions to learn. When a coach asks questions, it’s to help others: Learn about themselves. Expand their potential. Find their path forward. Deliver results. Enhance their fulfillment. (Most important.) Curiosity has… Continue reading
