Tag Archive: Communication

3 Strategies that Minimize Hierarchy and Maximize Speed and Agility

Think of organizations as human bodies, not hierarchical pyramids. Bodies are agile. Pyramids house the dead. Organizational leaders try to increase speed and agility by removing layers from pyramids. But removing layers –… Continue reading

5 Ways to Show Up Like a Leader and Build Culture Every Day

Isolation propagates arrogance in ourselves and confusion about others. The worst things leaders do is disconnect from the people around them. Get out of your office is you want to show up like… Continue reading

How to Complain Like a Leader

Habitual complainers stink like babies with dirty diapers. But everyone who brings up difficult issues, problems, and concerns isn’t an energy sucking complainer. 3 types of complainers: #1. Complainers who excuse their complaining… Continue reading

Playing in the Gap

During a recent presentation, I asked participants to write the top five qualities of a great supervisor on sticky notes. One quality per note. Debrief: I asked, “What do you have on the… Continue reading

Solution Saturday: Direct Reports Don’t Open Up

Dear Dan, I work for a company that believes developing people is central to success.  Part of my job is connecting with my direct reports in such a way that they feel free… Continue reading

Kiss the Fool

Court jesters occasionally spoke truths and delivered bad news with humor. Modern comedians often make us laugh about injustice or social ills. Kiss the fool who speaks the truth. The more authority you… Continue reading