Tag Archive: Communication

How to Avoid Distraction and Focus on Real Issues

Mary* approached, after a recent presentation and said, “I wanted to hear more about dealing with your inner critic.” She could have said: You should talk more about managing your inner critic. Why… Continue reading

How to Navigate Turmoil without Sinking the Boat

Unresolved turmoil weakens the knees and squelches creativity. The companions of turmoil are frustration, helplessness, and regret. Four sources of turmoil: #1. Mandates from disconnected leadership. The people at the helm seem stupid… Continue reading

The Top 20 Ways to Say What You Really Think

The false peace of not saying what you really think eventually sucks the life out of you. Speak up because you’ll complain less if things don’t go your way.   20 ways to… Continue reading

How to Overcome the Frustrations of Collaboration

It seems faster to make decisions on your own, especially when others don’t think like you. It’s simpler to give direction and expect obedience, than to endure the messy work of collaboration. The… Continue reading

20% Walk Around Time And Other Tips for Successful CEOs

If the most powerful thing leaders do is connect, the most dangerous is isolation. (Inspired by Henry Mintzberg .) Relationship building: “Half of Americans view themselves as lonely,” David Cordani, chief executive of Cigna. (NPR.) Cigna… Continue reading

How Curiosity Leads You Astray and What to do When it Does

Not all questions express genuine curiosity. #1. Curiosity as resistance: Perfectly intelligent people feign ignorance as an act of subversive resistance. “When I don’t want to do something, I ask my boss lots… Continue reading