Tag Archive: Communication

10 Things Leaders Never Say Unless They Want Trouble

What you do is more important than what you say, but stupid words erase right action. It doesn’t matter how skillful you are if you’re careless with words. Words are… Words are troublemakers.… Continue reading

It Doesn’t Matter What You Do if You Get This Wrong

Doing the right thing doesn’t erase saying something stupid. “Watch your thoughts. They become words. Watch your words. They become deeds…” Frank Outlaw, late president of Bi-Lo Words are hinges between thought and… Continue reading

The Power of Talking to Big People like they’re Children

“That tuna sandwich looks magnificent,” I told my wife. She laughed. It was a basic tuna on wheat. But I was test driving a crazy idea. I spoke to her like I speak… Continue reading

Do Less of This and You’ll be More Successful

You’re not as interesting as you think. If you’re long-winded, the people around you wish you were short-winded. Talk less. Succeed more. 5 Reasons people talk too much: Thinking. Extroverts think while they… Continue reading

How the Republican Committee Ticked Me Off – But the Issue wasn’t Them

Some conversations invigorate – others exasperate. The difference is aspiration, values, and talent. Years ago, the Republican Committee* asked, “If we put you forward for this elected office, what will you do for… Continue reading

How to Stop Asking, “How are You?” and Create Real Conversation

Stop asking stupid questions like: How are you? How are you doing? How are you feeling? You already know how people are doing. The future feels like mushy spaghetti. Answers to, “How are… Continue reading