Tag Archive: Communication

How Curiosity Leads You Astray and What to do When it Does

Not all questions express genuine curiosity. #1. Curiosity as resistance: Perfectly intelligent people feign ignorance as an act of subversive resistance. “When I don’t want to do something, I ask my boss lots… Continue reading

The Magic Statement that Gives Purpose to Whining

You hate conversations that circle the drain. You’re impatient to make things better and move the agenda forward. You don’t have time for whining. The challenge is whiners care. Some deliver great results… Continue reading

One Foolish Conversation And Three Keys to Skillful Conversation

One foolish conversation can pollute an entire team. If we understood the pervasive power of conversations, we’d open our mouths with greater care. We’ve all tried to make things better, only to make… Continue reading

Dear Dan: How Can I Shut My Trap

Dear Dan, I lead a team of high capacity leaders and we all serve a recovering benevolent dictator, who himself is a dynamic catalyst and the reason for our organization’s growth. Anyway, I… Continue reading

Dear Dan: How Do You Get Lousy Managers to Listen

Dear Dan, I am an attorney. I have a client involved in a worker’s comp claim against the County. This is a small rural county. The claim arose because the man works in… Continue reading

I Had a Boss Who Poisoned Relationships

Every word you say to yourself and others matters. Gossiping manager: I had a boss who poisoned relationships. She bad-mouthed support staff. My mirror neurons made it natural to agree. Gossip ignites tension.… Continue reading