7 Reasons Your Team Isn’t Listening

Some people listen because they’re afraid not to. It’s self-preservation, not respect.

What if people couldn’t wait for you to open your mouth?

When people can’t wait for you to stop talking, they’ve already stopped listening. Leadership quote. Image of a board dog.

7 Reasons Your Team Isn’t Listening

#1. You’re negative. Negativity sucks the life out of teams.

#2. You’re irrelevant. The message doesn’t matter to them.

#3. You don’t listen. Why should they?

#4. You talk too long. People with power love the sound of their own voice.

#5. You make commitments you don’t keep. Your words don’t have weight.

#6. You don’t hold yourself and others accountable. People ignore what they know you’ll forget about.

#7. You pretend you know when you don’t. Drivel generates skepticism.

When people can’t wait for you to stop talking, they already stopped listening.

5 Ways to be Heard

#1. Be brief. Don’t cover all the bases. Speak fewer words and invite questions.

#2. Open your mouth to ask questions. Say, “I don’t want to waste your time with information that doesn’t matter. What did I leave out?”

Say things that make life better for others.

#3. Speak with specificity. Weak leaders hide behind generalities. Ambiguity is boring.

#4. Adapt to the people listening. Spend more time thinking about them and less thinking about yourself.

#5. Be solution-centric and forward-looking.

Say things that make life better for others.

How might leaders talk in ways that energize others?

To Communicate with Power, Use These 9 Questions

8 Essential Leadership Communication Skills | HBS Online