Tag Archive: Communication

How to Overcome the Frustrations of Collaboration

It seems faster to make decisions on your own, especially when others don’t think like you. It’s simpler to give direction and expect obedience, than to endure the messy work of collaboration. The… Continue reading →

20% Walk Around Time And Other Tips for Successful CEOs

If the most powerful thing leaders do is connect, the most dangerous is isolation. (Inspired by Henry Mintzberg .) Relationship building: “Half of Americans view themselves as lonely,” David Cordani, chief executive of Cigna. (NPR.) Cigna… Continue reading →

How Curiosity Leads You Astray and What to do When it Does

Not all questions express genuine curiosity. #1. Curiosity as resistance: Perfectly intelligent people feign ignorance as an act of subversive resistance. “When I don’t want to do something, I ask my boss lots… Continue reading →

The Magic Statement that Gives Purpose to Whining

You hate conversations that circle the drain. You’re impatient to make things better and move the agenda forward. You don’t have time for whining. The challenge is whiners care. Some deliver great results… Continue reading →

One Foolish Conversation And Three Keys to Skillful Conversation

One foolish conversation can pollute an entire team. If we understood the pervasive power of conversations, we’d open our mouths with greater care. We’ve all tried to make things better, only to make… Continue reading →

Dear Dan: How Can I Shut My Trap

Dear Dan, I lead a team of high capacity leaders and we all serve a recovering benevolent dictator, who himself is a dynamic catalyst and the reason for our organization’s growth. Anyway, I… Continue reading →