What are your favorite complaints? Go ahead and let loose. Feel free to type ‘anonymous’ where you put your name when leaving comments. 20 common complaints: Self-centered uncaring bosses. Weather. Politicians. Pay. Customers.… Continue reading
Teams and organizations move in the direction of the words they use. The most important thing I can say about your tongue is it’s a rudder. 7 powers of words: Words determine direction. … Continue reading
“The point is this: difficult conversations are almost never about getting the facts right. They are about conflicting perceptions, interpretations, and values.” Douglas Stone, Difficult Conversations. 7 Power Tips for Having a Tough… Continue reading
You tried to deal with the issue when it was small but there’s no improvement. Now it’s time for a tough conversation. Power Tips for Tough Conversations: #1. Build positive relationships: Positive relationships… Continue reading
Your team just made an important decision. You think everyone left the meeting ready to go. But Barney sticks his head in the door and asks, “Got a minute?” Barney says, “I’m not… Continue reading
The top three communication issues that hold leaders back: 63% – Not recognizing employee achievement. 57% – Not giving clear direction. 52% – Not having time to meet with employees. (Source: Interact/Harris Poll)… Continue reading
