Tag Archive: Communication

Lousy Leaders Suck at Difficult Conversations

Lousy leaders build mediocre organizations because they dance around issues. But, remarkable is the result of difficult conversations done skillfully. Mediocrity arrives when difficult conversations are avoided. Why lousy leaders suck at tough… Continue reading

Caught in a Rip Current

On the edge of panic, I struggled against the rip current that pushed me away from the sandy beach. My 5’ wife and 6’1” son watched. A wave knocked Dale, my wife, into… Continue reading

How to Stay Focused and Flexible

Navigating the tension between two contrasting qualities takes maturity. Leaders tend to be tenacious or kind, for example, but not both. Either/or is easier than both/and. The ability to be two things at the same… Continue reading

Seven Secrets to Listening When Time is Short

The need to feel important closes ears and open’s mouths. Listening is both humble and humbling. Talking makes you feel important. Listening to others makes them feel important. Seven reasons you don’t listen:… Continue reading

When Candor Means They’re a Jerk

Experience shows candor is rare. Ignoring uncomfortable topics and dancing around difficult issues is expected.  Candor surprises. Leaders who push things under the carpet are nurse maids not leaders. Candor gone wrong: Jerks excuse… Continue reading

The End of Gossip

Image source Leadership is relational. Plans and programs shrivel compared to the relationships you create, nurture, or tolerate. Organizations are only as strong as the relationships that hold them together. Gossip weakens and… Continue reading