Tag Archive: Communication

When Celebrating Demotivates

Teams who don’t celebrate wins don’t appreciate gains, respect progress, or honor effort. But… Teams who celebrate half-wins end up not winning at all. I’m a huge fan of celebrating progress. But celebrate… Continue reading

The Power of Second Questions

“Most people never listen.” Hemingway Questions are gifts. Asking, followed by listening, says others matter; telling says you matter. Eager to talk is reluctant to ask. Enemies of curiosity: Disinterest. You really don’t… Continue reading

All’s Well that Begins Well

This note arrived from a young leader: I’m spearheading some interdepartmental activities with the goal of more open communication and increased relationships between departments. Could you suggest some good resources? Would you consider… Continue reading

Exposing Bobble Heads

Bobble head leaders don’t say what they really think. They go with the flow to get ahead. Bobble heads don’t speak their mind they defend the company line. Leaders become bobble heads to… Continue reading

Toxic by Accident

Image source by George Hodan My children used to say, “Stop yelling dad.” I’d say, “I’m not yelling.” My voice sounded calm to me. Authority and power amplify actions and words. Every behavior… Continue reading

Stop Browbeating – Enhance Capacity

I browbeat people when I “know” the path forward. I tell them what I want, before thinking about what they need to hear. Additionally, I pressure people when I’ve made up my mind.… Continue reading