Tag Archive: Communication

7 Ways to Deal with Emotional Issues

Emotional turmoil makes simple tasks complicated, easy tasks hard, and quick tasks slow. High emotion, boiling frustration, and hurt feelings inspire blame. Blame invites defensiveness. Defensiveness causes us to pile on other, perhaps… Continue reading

One Question for All Complainers and Critics

Get out of leadership if criticism and complaints keep you up at night. You’ll die from lack of sleep. The toughest criticism to handle is directed at a team mate or colleague, not… Continue reading

The Secret and Power of Listening

Leaders often rise to leadership because they’re great talkers. Now it’s in the way. You can’t connect, communicate or influence without listening. Bad bosses talk. Successful leaders listen. Stop talking about listening. Ouch:… Continue reading

Seven Proven Strategies for Dealing with Liars

Leaders lie because they don’t care enough to tell the truth. It’s too much trouble convincing know-it-alls, for example, so they smile and let them believe they’re right. They say, “That sounds fine.”… Continue reading

I Don’t Butt Heads with the CEO of Zappos

Image source by Hana Muchova’ Many CEO’s are told what they want to hear, rather than what team members really think. That’s a foolish way to avoid butting heads with the boss. I… Continue reading

5 Ways to Become a Healthy People-Pleaser

Only people-pleasers succeed. The more people you please the more success you enjoy. The list of people who need pleasing includes: Clients. Superiors. Boards. Employees. Colleagues. Vendors. “Just please yourself,” may be an… Continue reading