Relationships are pissing contests in know-it-all organizations. It’s a losing proposition to work for know-it-alls. YOU’RE never good enough. THEY’RE always right. People don’t listen, learn, and improve in know-it-all organizations. They’re too… Continue reading
Dear Dan, I’d like to start a new process with my team where we meet once a month to share projects, accomplishment, challenges, etc. The goal of the monthly meeting is to sustain… Continue reading
Lousy leaders keep the peace by giving gravy assignments to psychos and crappy assignments to people with good attitudes. The dark side of enthusiasm is ending up with all the crap assignments. To… Continue reading
Nothing useful ever happens when a disconnected high-and-mighty leader shows up for a visit. The memo: When high-and-mighty leaders show up, a memo goes out that reads something like, “The big cheese will… Continue reading
If you don’t like the people around you, you hate showing up at work. Jamie Naughton, Chief of Staff for Zappos, told me she used to think, “Happiness at work was more in… Continue reading
Every word you say to yourself and others matters. Gossiping manager: I had a boss who poisoned relationships. She bad-mouthed support staff. My mirror neurons made it natural to agree. Gossip ignites tension.… Continue reading
