Support too little and challenge too much – you kick butt. People are stressed and discouraged. Challenge too little and support too much – you coddle. People are comfortable and sleepy. The secret… Continue reading
Don’t drag garbage from the last thing you did into the next thing you do. Learn and throw it out. Respond to the present with the future in mind. Past failure teaches you… Continue reading
What goes unnoticed gradually loses value. What gets noticed improves. 4 reasons leaders don’t notice good performance: Ignorance. Upper-level leaders don’t know what front-line employees and middle-managers are doing. Personality. You don’t need… Continue reading
“People don’t want feedback, they want attention.” (Nine Lies About Work) Feedback is valid when assessment is accurate, and numbers are involved. Feedback about traits is arrogant because we don’t know people. Tell… Continue reading
NEW BOOK GIVEAWAY! 20 copies available! Leave a comment on this guest post by Tamra Chandler. This post is based on her latest book, Feedback (and Other Dirty Words) which is co-authored with… Continue reading
Gallup found that only 26% of employees strongly agree that the feedback they receive helps them do better work. 37% of managers don’t give positive feedback. (Zenger/Folkman) Feedback principle #1. People prefer affirmation to… Continue reading
