Using position to intimidate or manipulate. Believing talent, experience, or skills compensate for preparation. Choosing the easy way for you rather than the best way for them. Overlooking the destructive behaviors of high… Continue reading
Many leaders and managers have a compelling; even perverse interest in fixing things. Average managers solve problems and get results. Great managers build people. A recent conversation with a new manager reminded me that… Continue reading
People remain average because they don’t understand exceptional. A friend of mine recently said, “Maybe average is ok. That’s what most people and organizations are so what’s wrong with it?” We were exploring… Continue reading
Image source Emotions are responses to information; believe wrong information and you’ll experience wrong feelings. For example, you think someone neglected their responsibilities causing deliverables to fall through the cracks. Based on that,… Continue reading
The reason your team isn’t fully engaged is you aren’t fully committed to them. They know, you’re dedicated to them only so long as their performance pleases you. They know organizational interests come… Continue reading
Questions focused on the present are management questions. “What’s the problem?” for example. Leaders, on the other hand, ask questions about the future, “Where do we want to be next year?” Managers ask… Continue reading
