You may be the world’s best pickle packer. But, if the world doesn’t value perfectly packed pickles, you are tragically irrelevant. Value: Customers determine value, not you. Spend as much time understanding the… Continue reading
Everyone’s watching intently and evaluating rigorously when you step into your new job. You earned this opportunity. Don’t screw it up. New roles, titles, or positions make or break careers. Rob McCleland, is… Continue reading
If it wasn’t for people, leadership would be easy. Unsuccessful leaders choose the ostrich or bull approach to dealing with tensions between employees. But, don’t miss the key. The key: Determine their commitment… Continue reading
The people you serve evaluate you like a person buying bread. Do you pass the “squeeze test?” Ever have a bad boss who didn’t realize how bad they were? What if complaints about… Continue reading
Everything is worse when faced alone. Lousy leaders withdraw, build barriers, condone silos, and stifle relationships. Pulling away feels safe, but its destructive. Isolation causes, magnifies, and exacerbates every issue leaders face. For… Continue reading
Help done poorly creates dependency. But, help withheld seems disconnected or cold. Leaders who say, “How can I help,” connect, change attitudes, and move agendas forward. But, help that weakens teams hurts organizations.… Continue reading
