Tag Archive: organizational success

Special Assistant to The Secretary of Corrections Explains How to Support Leaders

Secretary John Wetzel leads the Department of Corrections for the State of Pennsylvania. It’s an organization with a $2.6 billion budget and 18,000 employees. This post reflects my conversation with Deb Sahd, John’s… Continue reading

Choose Your Focus Because Your Eyes Control Your Tongue

Teams and organizations move in the direction of the words they use. The most important thing I can say about your tongue is it’s a rudder. 7 powers of words: Words determine direction. … Continue reading

Intelligent Disobedience: 5 Ways to Invite Disconfirming Feedback

“Serious errors are avoided by the use of Intelligent Disobedience.” Ira Chaleff, author of Intelligent Disobedience: Doing Right When What You’re Told to Do Is Wrong. Blind obedience is dangerous: Skilled guide dogs disobey… Continue reading

Mary Poppins Was Wrong About a Spoonful of Sugar

Mary Poppins was wrong. It takes a truck-load of sugar to sweeten a spoonful of sour. Sour grows and intensifies apart from intervention. Apart from intervention, sour consumes sweetness and moves to its next… Continue reading

Five Key Dynamics That Set Successful Teams Apart

The five key dynamics that set successful teams apart are:  Psychological safety: Can we take risks on this team without feeling insecure or embarrassed? Dependability: Can we count on each other to do… Continue reading

Solution Saturday: Help We’re Stuck and Sinking

Dear Dan, Our organization is stuck. We’re losing energy and declining. What suggestions do you have for getting unstuck? Sincerely, Nervous about the future Dear Nervous, Thanks for your question. Apart from intervention,… Continue reading