Tag Archive: organizational success

7 Ways to Make All Teams Smarter

Teams, like individuals, can be smart or stupid.* Three factors impact team intelligence: Social sensitivity. Be aware of emotion. Bring it up when someone seems detached, disturbed, excited, or curious. “Barney, this idea… Continue reading

Three Ways to Lead a Pack of Complainers

Success always encounters complainers. But some people complain like it’s an Olympic sport. #1. Practice optimistic transparency: Don’t sweep complaints under the carpet. Expose them to the light. Reject anonymous complaining. Never represent… Continue reading

Dear Dan: A Team Member is Sarcastic and Disrespectful

Dear Dan, I have recently been promoted to sales manager. One of my team members is not giving me the respect as a manager. He often acts sarcastically about some of my plans… Continue reading

How to Show Up in Ways that Ignite High Performance in Others

Your presence – the way you show up – impacts team performance. Positive emotion promotes high performance.* Know impact: Leaders who don’t know or don’t care about their presence can’t promote high performance… Continue reading

Organizations aren’t Families and Leaders aren’t Parents

Football players bragged – with misty eyes – that their team felt like a family, after the Philadelphia Eagles won Super Bowl LII. Winning impacts perception. Losers are on teams. Winners belong to… Continue reading

Is Super Bowl Coach Bill Belichick a Detached Jerk

Bill Belichick, coach of the New England Patriots, has one facial expression. I’m not sure if you’d describe it as grumpy, unhappy, or intimidating – maybe all three. You wouldn’t call it warm.… Continue reading