Success always encounters complainers. But some people complain like it’s an Olympic sport. #1. Practice optimistic transparency: Don’t sweep complaints under the carpet. Expose them to the light. Reject anonymous complaining. Never represent… Continue reading
Dear Dan, I have recently been promoted to sales manager. One of my team members is not giving me the respect as a manager. He often acts sarcastically about some of my plans… Continue reading
Your presence – the way you show up – impacts team performance. Positive emotion promotes high performance.* Know impact: Leaders who don’t know or don’t care about their presence can’t promote high performance… Continue reading
Football players bragged – with misty eyes – that their team felt like a family, after the Philadelphia Eagles won Super Bowl LII. Winning impacts perception. Losers are on teams. Winners belong to… Continue reading
Bill Belichick, coach of the New England Patriots, has one facial expression. I’m not sure if you’d describe it as grumpy, unhappy, or intimidating – maybe all three. You wouldn’t call it warm.… Continue reading
Putting the team first sounds great until advantaging others disadvantages you. The choice between personal advantage and organizational advantage speaks to the heart of servant leadership. “Win-win” is challenging when YOU win later… Continue reading
