Tag Archive: organizational success

How to Harness Complexity to Produce Radical Innovation

Book giveaway!! 20 complimentary copies available. Leave a comment on this guest post by Dr. Sunnie Giles to become eligible to win one of TWENTY complimentary copies of  “The New Science of Radical Innovation: The Six… Continue reading →

The Real Work of Leaders Happens on the Balcony

Personal note: Dear Reader, This post published at 7:30 a.m. EST. While standing in line to board a plane, my editor told me I needed an apostrophe on one of the words. When… Continue reading →

Special Assistant to The Secretary of Corrections Explains How to Support Leaders

Secretary John Wetzel leads the Department of Corrections for the State of Pennsylvania. It’s an organization with a $2.6 billion budget and 18,000 employees. This post reflects my conversation with Deb Sahd, John’s… Continue reading →

Choose Your Focus Because Your Eyes Control Your Tongue

Teams and organizations move in the direction of the words they use. The most important thing I can say about your tongue is it’s a rudder. 7 powers of words: Words determine direction. … Continue reading →

Intelligent Disobedience: 5 Ways to Invite Disconfirming Feedback

“Serious errors are avoided by the use of Intelligent Disobedience.” Ira Chaleff, author of Intelligent Disobedience: Doing Right When What You’re Told to Do Is Wrong. Blind obedience is dangerous: Skilled guide dogs disobey… Continue reading →

Mary Poppins Was Wrong About a Spoonful of Sugar

Mary Poppins was wrong. It takes a truck-load of sugar to sweeten a spoonful of sour. Sour grows and intensifies apart from intervention. Apart from intervention, sour consumes sweetness and moves to its next… Continue reading →