Small multipliers elevate average to remarkable. Last week, due to flight delays, I arrived at the Hilton around 3:30 a.m. The night clerk greeted me by name, smiled, made sure I had everything I… Continue reading
Team meetings that don’t work drain vitality. We’ve all been there. The leader is in love with their own voice, for example. When everyone groans before team meetings, it’s time to: Restructure the way… Continue reading
We love to think about what drives leaders crazy. But, what about employees? Red tape. The reason red tape drives employees crazy is they want to get things done. The function of… Continue reading
Hi Dan, I lead a team of amazing professionals who are passionate and committed to the work we do. One team member is … rigid in her thinking and ambushes me at staff… Continue reading
Successful leaders believe in accountability. When I say, “Leaders hold people accountable,” who comes to mind? Employees, right? Authentic leaders think of themselves, as well as others, when they think of accountability. Authority… Continue reading
The sting of doing your best and falling short is a giant kick in the gut. 5 painful leadership blunders: Believe others perceive you the way you perceive yourself. Blind spots prolong frustration. Powerful influence… Continue reading
