I asked the mechanic if they rotated the tires on my vehicle. Tire rotation is included in the price of an oil change. His report was, “Your tires look great. The technician didn’t… Continue reading
Robots don’t need reasons. The NIKE problem: You can’t run around saying, “Just do it,” and call yourself a leader. Your team needs purpose and so do you. Doing stuff – without knowing… Continue reading
Experience shows that most leaders are lousy question askers. Maybe it’s lack of practice? Not long ago, I met a leader who asked interesting questions. He was interesting TO me because he was interested… Continue reading
I asked a question that drained a leader’s energy. She’s facing new challenges and feels trapped. Meeting challenges, seizing opportunities, and solving people-issues require energy. It’s true that serving in ways that align… Continue reading
Relationships are pissing contests in know-it-all organizations. It’s a losing proposition to work for know-it-alls. YOU’RE never good enough. THEY’RE always right. People don’t listen, learn, and improve in know-it-all organizations. They’re too… Continue reading
The need for a quick solution prevents leaders from asking powerful questions. What if questions are more powerful than statements? Powerful questions: #1. Ignite curiosity. Curiosity comes before solution and innovation. You know… Continue reading
