How to Gain Power when you Feel Powerless

Many emails I receive concern frustration caused by feeling powerless. Something’s wrong and change seems unlikely. Abuse gives power a bad name, but you need power to get things done. How to gain… Continue reading

6 Reasons Employees Don’t Talk to Their Managers

Employees talk more and managers talk less in successful one-on-ones. 6 reasons employees don’t talk to their managers: Cold professional culture. Caring happens outside work. Talkative managers. Curiosity about people is rare. Intimidating… Continue reading

Slapped at the Hotel Front Desk

The elusiveness of humility slapped me in the face while I stood at the hotel’s front desk this morning. I left my key in the room. I’ve done it so often that I’m… Continue reading

The Four Children of Humility

Let’s be honest. You don’t need to be humble to earn money, position, power, even admiration.  Arrogant leaders “succeed”. Think of Donald Trump, Kanye West, and Kim Kardashian. (I Googled “arrogant celebrities.) Some… Continue reading

3 Ways to Make the Most of Difficult Feedback

New Book giveaway!! 20 complimentary copies available. Leave a comment on this guest post by Alex Vorobieff to become eligible to win one of TWENTY complimentary copies of  “Transform Your Company: Escape Frustration, Align… Continue reading

How to Respond to an Angry Employee

Don’t ad lib when emotion is high. Prepare yourself to respond to an angry employee. Develop a plan. How to respond to an angry employee: #1. Emotion comes first. Diffuse hot emotion before solving tough… Continue reading