Noticing: The Gift that Keeps on Giving

We recently ate at a busy restaurant in Chicago. Staff bustled but didn’t hurry. I asked if we could sit outside for dinner. The hostess spotted a table, hustled over to clean it,… Continue reading

How to be the Leader People Love to See

Spending time with their manager is the worst part of the day for employees. What makes managers so un-delightful? Managers are unintentionally malevolent when they have an agenda that has nothing to do… Continue reading

How to Pull Weeds Less and Grow Fruit More

You’ve been working to make a difference but every weed you pull is replaced by three more. Worse yet, new weeds seem more malicious than old. If you aren’t careful, you’ll end up… Continue reading

Summer Reading for Leadership Freaks

“Today a reader, tomorrow a leader.” Margaret Fuller I’ve read all the books on this list. Enjoy! Orbiting the Giant Hairball, Gordon MacKenzie In his deeply funny book, exuberantly illustrated in full color,… Continue reading

The Joyful Pleasures and Shameful Permissions of Comparison

They say you shouldn’t compare yourself with others, but sometimes comparing is unblemished enjoyment. When your car outshines your neighbor’s, talking about cars is pleasurable, for example. Pleasure of comparison: On a trip… Continue reading

3 Steps to Face Daily Challenges with Fresh Enthusiasm

Rituals bring control in the storm. The storm won’t change, but how you respond does. During a recent coaching call, a client relayed a ritual he uses before showing up at work. How… Continue reading