7 Advantages of Uncertainty That Leaders Maximize Everyday

You wouldn’t choose uncertainty, but the Rolling Stones were right. You can’t always get what you want. Successful leaders find advantage in uncertainty. 7 advantages of uncertainty: #1. Develops character. Uncertainty is opportunity… Continue reading

How to Express Gratitude When You Feel Ungrateful

Ingratitude is breathing through a narrow straw while running a marathon. Definition: Gratitude is noticing and acknowledging benefit or advantage. Feeling grateful isn’t part of my definition of gratitude. We live one of… Continue reading

Gratitude for Leaders: How to Win the Gratitude Battle

“When I started counting my blessings, my whole life turned around.” Willie Nelson Ungrateful people are: Easily discouraged. Ingratitude creates constant disappointment. “What’s the use.” Resentful of the benefits or advantages others enjoy.… Continue reading

17 Things to Never do when Giving Corrective Feedback

The bad things you do erase the good things you’ve done. Yesterday, at the end of a training session, I asked a group to list things you should never do when giving feedback.… Continue reading

The 12 Scariest Bosses Anyone Could Have

Research shows that managers account for at least 70% of variance in employee engagement scores. The 12 scariest bosses: Ghost boss – only shows up when things go wrong. Wart boss – loves to point… Continue reading

I’ve Never Seen This on a Zoom Call – Have You

I was surprised on a recent video conference call. At the end of a technology check, for a recent online presentation, the team clapped. I’ve never seen that before. Have you? They clapped… Continue reading