12 Steps that Inspire Exceptional and Defeat Mediocrity
“Good enough” cheapens the people who create it and the leaders who allow it.
Mediocrity degrades, de-energies, and devalues.
Exceptional elevates everyone it touches.
- Calls for commitment.
- Makes people proud.
- Honors customers.
Mediocrity is a shameful pollutant that belittles by underestimating potential.
7 causes of mediocrity:
- Lousy leaders.
- Confusion regarding strengths on the team.
- Fear of failure.
- Low expectations.
- Lack of focus.
- Insecure team members.
Exceptional is the result of reaching beyond current performance.
Don’t drive people to remarkable. Give them a challenge that inspires their hearts.
7 questions to remarkable:
- How can you be an irritant against drifting into unremarkable?
- How can people do what they love?
- What memory can you create?
- What will make you proud when this is over?
- What’s important about this?
- How can you improve your last performance?
- How can you honor hard work that produces remarkable results?
12 steps to exceptional:
- Dedicate yourself to remarkable leadership. What are you doing to hone your leadership skills?
- Confront mediocrity, courageously. “We can be better.”
- Focus on behaviors you can change now, not tomorrow. Do something today that moves toward remarkable.
- Adopt noble mission.
- Create shared vision.
- Establish clear goals.
- Identify shared values. What guides behavior?
- Take chances and learn from failure. Caution and coddling prevent excellence. The path to exceptional is paved with failure. If you achieve exceptional on the first try, you’re mediocre.
- Become a feedback machine.
- Honor effort while celebrating wins. Don’t allow the path to exceptional to grow dark, angry, or negative.
- Bring in new blood. They see things you ignore. Remind them of mission, vision, values, and goals or they’re input will distract.
- Adopt a “do your best now” and a “do better tomorrow” approach.
How can leaders address a drift toward mediocrity?
What behaviors move organizations toward exceptional?