Author Archive

4 Comments
Accountability is for people who row together. Image of a blue row boat.

5 Accountability Practices that Guarantee Teams Row Together

Teams that row together are no accident.

The secret to pulling together is shared accountability.

Accountability brings reality to responsibility.

6 Comments
Skillful leaders provide water for the thirsty. Image of a glass of water being poured.

2 Ways to Be Water for the Thirsty

Tired people stagger through the desert looking for a drop of relief.

Use your experience to provide water.

Use your experience to give water to the thirsty.

23 Comments
Hedging words make you sound weak. Image of a person covered in bubble wrap.

Stop Hedging – It Makes You Sound Weak

Yesterday, a leader I respect said, “I almost teared up.”

Then I spoke directly, “You didn’t almost tear up. Either you did or you didn’t.”

How to stop hedging?

14 Comments
Pressure goes up and satisfaction goes down when leaders do what they don't need to do. Image of a leadership quote with a smiley face.

21 Things Leaders Don’t Need to Do

Leadership is challenging enough. Don’t make yourself miserable by doing what you don’t need to do.

Here are 21 things leaders don’t need to do. What’s on your list?

5 Comments

The Empathy Advantage: 7 Reasons Empathy Matters in the Real World

The empathy advantage:

Retention and engagement.
Customer service.
Collaboration.
Crisis management.

More…

43 Comments
To lead transformative innovation, be psychologically acute; avoid, recognize and deal with resistance. Image of a person letting in the sun.

3 Kinds of Leadership for 3 Kinds of Innovation

I’m delighted to host another important book giveaway.

Do you know the three kinds of innovation and three factors for leadership success in each?