Author Archive

How Powerful Feedback Really Works

Feedback is often code for criticism.

Feedback focuses the past. You see what you did. Advice is about the future. You see what you could do.

Years ago, I received feedback that I still use today.

Everyone who pursues excellence craves feedback.

3 Insightful Questions You Can Ask Today

The wrong question makes you look slow witted. Insightful questions ignite engagement.

Excellence Begins in Your Head

Excellence is learned. You might be a little smarter or more talented than some, but excellence always begins in your head.

The engine of excellence is inside you.

Excellence is process driven.

This post is based on my conversation with Eric Potterat, PhD, auther of Learned Excellence

5 Simple Ways to Change Your Life

Change is hard because we make it hard.

Change your life by rejecting things that make change hard.

Impatience makes change frustrating.

Change your words. Change your life.

Change a routine. Change your life.

Change your friends. Change your life.

How to Enable People to Step Up

One leader said, “I realized my supervisors weren’t supervising because I was doing it for them.

Don’t handicap people.

Be the reason people step up.

7 Tips to Succeed with Difficult Conversations

It’s stressful to host a crucial conversation. Not having it is worse.

Every day is dark when you delay difficult conversations, but most of us do.

Timely action increases success and lowers stress.