Category Archive: Accountability

Dear Dan: I Can’t Stop Helping People

Dear Dan, I work late because I’m being helpful to people on my team. How can I stop helping too much? Sincerely, Too Helpful (Question after a recent presentation.) Dear Too, The desire… Continue reading

You’re Not a Control Freak if …

You’re not a control freak if you send back a rare steak when you ordered medium. #1. You’re not a control freak if you have high standards for yourself and others. But you’re… Continue reading

The Secret to Credibility, Influence, and Impact

A credibility gap ends influence and limits impact. All that’s left – once credibility is lost – is the use of position and power. According to Jim Kouzes and Barry Posner The Five… Continue reading

10 Questions That Expose Toxic People

The deadliest person on your team is a high performing toxic person. Toxic people: Brag about using power and manipulation to get what they want out of others. Blame you when they offend… Continue reading

Strategies for Dealing with Defensive Employees

Feedback is wasted on Mr. Defensive. He closes his mind to anything that feels threatening.  The chronically defensive can’t benefit from helpful suggestions or constructive feedback. Strategies of Mr. Defensive: The moment you… Continue reading

The Choice That Makes You a Leader

Obsession with others is avoidance. I have many conversations with leaders. Sometimes those conversations begin by talking about disappointment in teammates or higher ups. It’s necessary to talk through frustrations. But conversations can’t… Continue reading