Leaders often ask about ‘holding people accountable’. What they sometimes mean is, “How can I pressure resistance into compliance and still be a nice person?” Accountability increases resistance when it’s coercion wrapped in… Continue reading
People are frustrating. Accept people for who they are so you can maximize their gifts and minimize their weaknesses. 5 people who drive leaders nuts: Leading social butterflies: Social butterflies relish relationship but… Continue reading
Never trivialize crisis with frivolous optimism. Smart people roll their eyes at Pollyanna leaders. Acknowledge bad and work toward good. The danger of crisis is magnetism. Crisis captures your attention, dominates perspectives, and… Continue reading
Only 10% of the people who can do their jobs at home want to go to the office five days a week. About 50% of the current workforce can do their jobs from… Continue reading
People lie to leaders. Usually it’s not malicious, but it’s always unhelpful. Team members who aspire to get along or get ahead… Soften criticism. Deflect tough answers. Over-state compliments. Authority corrupts interactions. If… Continue reading
“I’m concerned this one is going to fail,” my predecessor said. He set me up for success, except for one looming project. I was stepping into a new leadership role. I sweat bullets… Continue reading
