Category Archive: Conflict resolution

7 Signs You Let Others Control You During Emotional Turmoil

You must know yourself to manage yourself. Self-aware leaders choose how they show up. Low self-awareness means you can’t manage yourself with authenticity.   Emotional turmoil seduces you into self-forgetfulness. When you forget… Continue reading

How to Show Up During Emotional Turmoil

Stressful times create emotional turmoil. Emotional conflict on the team always hurts and often harms. Leadership includes managing emotion, both your own and others’. How to Show Up During Emotional Turmoil: #1. Always… Continue reading

Conversation Starters that Enable Conflict Resolution

Hot emotion raises aggression and lowers IQ. Don’t wait for the heat of conflict to determine how to handle conflict. It takes more courage to develop a plan to resolve conflict than it… Continue reading

Black Hats and Raised Eyebrows – Smart Strategies for Resolving Conflict

Work would be awesome if we could just be rid of those irritating people. Workload is the number one cause of stress at work. People issues are number two. (AIS) Resolve conflict or… Continue reading

Two Commitments Necessary to Resolve any Conflict

A win-lose interaction ignites competition. Inevitability: Reject the drama of “I can’t believe this is happening.” Conflict and offense are inevitable where people work together. Accept it. Anticipate it. Conflict is a leadership… Continue reading

How to Avoid Distraction and Focus on Real Issues

Mary* approached, after a recent presentation and said, “I wanted to hear more about dealing with your inner critic.” She could have said: You should talk more about managing your inner critic. Why… Continue reading