Category Archive: Conflict resolution

How to Avoid Distraction and Focus on Real Issues

Mary* approached, after a recent presentation and said, “I wanted to hear more about dealing with your inner critic.” She could have said: You should talk more about managing your inner critic. Why… Continue reading

The Top 20 Ways to Say What You Really Think

The false peace of not saying what you really think eventually sucks the life out of you. Speak up because you’ll complain less if things don’t go your way.   20 ways to… Continue reading

Dear Dan: An Employee Yelled at Me

Dear Dan, I read your blog everyday and need some advice! I believe I am leading a narcissist. She lost it today and called me a name when I provided feedback on a… Continue reading

Three Secrets For Transforming Conflict Into Creative Energy

Some people have positive, healthy associations with conflict, but most do not. The casualties of conflict:     Drama.     Violence.     Broken relationships.     Uncomfortable tension. The culprit: Conflict isn’t the problem. Google the word “conflict” and… Continue reading

5 Ways to Find Vitality in Disagreement

Giving solutions, without exploring issues, lets people know you aren’t listening. Solutions found in isolation are irritations to others. 3 ways to let others know you aren’t listening: #1. Focus on positions. Defensive conversations are… Continue reading

The 4 Hidden Agendas Concealed in Complaints

The “make it go away” fairy doesn’t exist. Ignored complaints fester. Uncover the real dissatisfaction before solving complaints. The 4 hidden agendas concealed in complaints: “You should have ….” You caused the problem… Continue reading