Hot emotion raises aggression and lowers IQ. Don’t wait for the heat of conflict to determine how to handle conflict. It takes more courage to develop a plan to resolve conflict than it… Continue reading
Work would be awesome if we could just be rid of those irritating people. Workload is the number one cause of stress at work. People issues are number two. (AIS) Resolve conflict or… Continue reading
A win-lose interaction ignites competition. Inevitability: Reject the drama of “I can’t believe this is happening.” Conflict and offense are inevitable where people work together. Accept it. Anticipate it. Conflict is a leadership… Continue reading
Mary* approached, after a recent presentation and said, “I wanted to hear more about dealing with your inner critic.” She could have said: You should talk more about managing your inner critic. Why… Continue reading
The false peace of not saying what you really think eventually sucks the life out of you. Speak up because you’ll complain less if things don’t go your way. 20 ways to… Continue reading
Dear Dan, I read your blog everyday and need some advice! I believe I am leading a narcissist. She lost it today and called me a name when I provided feedback on a… Continue reading
