Mary* approached, after a recent presentation and said, “I wanted to hear more about dealing with your inner critic.” She could have said: You should talk more about managing your inner critic. Why… Continue reading
The false peace of not saying what you really think eventually sucks the life out of you. Speak up because you’ll complain less if things don’t go your way. 20 ways to… Continue reading
Dear Dan, I read your blog everyday and need some advice! I believe I am leading a narcissist. She lost it today and called me a name when I provided feedback on a… Continue reading
Some people have positive, healthy associations with conflict, but most do not. The casualties of conflict: Drama. Violence. Broken relationships. Uncomfortable tension. The culprit: Conflict isn’t the problem. Google the word “conflict” and… Continue reading
Giving solutions, without exploring issues, lets people know you aren’t listening. Solutions found in isolation are irritations to others. 3 ways to let others know you aren’t listening: #1. Focus on positions. Defensive conversations are… Continue reading
The “make it go away” fairy doesn’t exist. Ignored complaints fester. Uncover the real dissatisfaction before solving complaints. The 4 hidden agendas concealed in complaints: “You should have ….” You caused the problem… Continue reading
