Solution Saturday: Dealing with Ms. Rigid
Hi Dan, I lead a team of amazing professionals who are passionate and committed to the work we do. One team member is … rigid in her thinking and ambushes me at staff… Continue reading
Category Archive: Conflict resolution
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7 Responses to Reasoned Resistance
The line between bold and foolish is often determined by success or failure. Fearful organizations are full of people who know why it’s better to stay the same. Remarkable success requires boldness, but bold leaders… Continue reading
How to Solve People-Problems
The problems we have with each other are more dangerous than the problems we have with competitors. People-problems get worse when they’re ignored. Organizational turmoil diminishes, when nagging people problems find resolution. Everything… Continue reading
12 Ways to Overcome Fear and Confront Like a Master
Excellence requires confrontation. Leaders who can’t confront: Live with nagging frustration. Fall below their potential. Lead unremarkable organizations. 4 reasons you avoid confrontation: Self interest. What if they get upset with you?… Continue reading
12 Dos and Don’ts For Butting Heads Successfully
Everything worth doing encounters friction. Important issues ignite strong emotion. 12 don’ts for butting heads successfully: Don’t: Talk over things with affirming friends who take your side rather than exploring issues. Rush to judgement. A… Continue reading
You didn’t Mean to Upset Anyone
You didn’t mean to make them mad, but they are. You were just trying to make things better. Its the absolute worst when doing your best upsets others. Fasten your seat-belt. It happens all… Continue reading