Category Archive: Conflict resolution

Dealing with Tattlers, Whiners, and Backstabbers

Tattlers, whiners, and backstabbers wear a path to your office filling your ear with spin. They have one goal in mind; make their world better at the expense of others. Console them and… Continue reading

15 Ways to Fight Fair

Image source “Most organizations have far too little conflict,” Pat Lencioni at the 2011 World Business Forum. Friction between individuals based on personalities, backstabbing, and gossip stifles organizations, hinders productivity, and creates negative… Continue reading

How to Get the Most From Conflict

Susan Shearouse lists five sources of conflict in her book, “Conflict 101.” Information conflicts are disagreements about facts or data. Interest conflicts center on underlying concerns, desires, and needs. In order to solve… Continue reading

The Top 25 Ways to Win Arguments

Don’t focus on winning or losing; focus on achieving objectives. Interrupting to make your point is pointless. Be smart not right. You aren’t finding the right answer; you’re searching for the better alternative.… Continue reading

How to Keep Elephants out of the Hall

Image source There’s a bull elephant in the hall. He first appeared as a nit but problems almost always grow. Everyone sees the problem but no one’s talking. Successful leaders point out the… Continue reading

What’s good about conflict?

One author suggests that managers may spend up to %50 of their time dealing with conflict. With that in mind, it makes sense to get the most out of such a time consuming… Continue reading