Susan Shearouse lists five sources of conflict in her book, “Conflict 101.” Information conflicts are disagreements about facts or data. Interest conflicts center on underlying concerns, desires, and needs. In order to solve… Continue reading
Don’t focus on winning or losing; focus on achieving objectives. Interrupting to make your point is pointless. Be smart not right. You aren’t finding the right answer; you’re searching for the better alternative.… Continue reading
Image source There’s a bull elephant in the hall. He first appeared as a nit but problems almost always grow. Everyone sees the problem but no one’s talking. Successful leaders point out the… Continue reading
You make conflict worse when you … #1. Say calm down. Does anything fire you up more than someone telling you to calm down? You’ve just been invalidated. Feeling put down makes you… Continue reading
Recent emails and comments from Leadership Freak readers demonstrate that bad bosses are alive and well. This post is dedicated to those who have endured a bad boss and lived to tell about… Continue reading
All leaders encounter disagreements. Additionally, some situations require leaders to create disagreements and in others they work to solve them. Leaders not only encounter disagreements, they land in the center of some. Additionally,… Continue reading
