Category Archive: Encouragement

The Danger of Public Criticism and the Power of Social Confirmation

I was greeting audience members before a presentation when one asked, “What makes you qualified to give this presentation?” “Thanks for asking,” is my typical response when I need a second to think.… Continue reading

Partly Cloudy or Partly Sunny – How to Energize Others

You see yourself as sunny. Others think you’re cloudy. The way you occur to others and the way you perceive yourself are two different things. When you look at the sky: According to… Continue reading

Garbage Stinks – How to Benefit from Praise, Criticism, and Failure

Don’t drag garbage from the last thing you did into the next thing you do. Learn and throw it out. Respond to the present with the future in mind. Past failure teaches you… Continue reading

4 Reasons Leaders Don’t Notice Good Performance

What goes unnoticed gradually loses value. What gets noticed improves. 4 reasons leaders don’t notice good performance: Ignorance. Upper-level leaders don’t know what front-line employees and middle-managers are doing. Personality. You don’t need… Continue reading

How to Build an Organization Where People Take Care of Each Other

You might believe that taking care of each other is weak or silly. But think of the alternative. Care is nurtured. An uncaring team is a symptom of neglect. 5 expressions of care… Continue reading

7 Secrets to Help People Become Better People That Actually Work

You’re a better person because someone helped you become better. It’s your turn to help others become better. I don’t blame you if working to make PEOPLE better feels awkward. We’re not talking… Continue reading