Category Archive: Encouragement

The Surprising Face of Belief

Believe in people if you expect greatness from them. But what does it look like? 4 faces of disbelief: Accepting mediocrity. There’s nothing inspiring about being average when people are capable of remarkable.… Continue reading

The Real Truth About Encouragement

The wrong approach to empathy and encouragement validates poor performance, frustrates leaders, and hinders teams. Encouragement is better than empathy. Responsible failure calls for empathy and encouragement. Empathy feels good, but encouragement nudges… Continue reading

Nearly 40% Never Give Positive Reinforcement

For many, it’s easier to talk about what sucks than what’s great. There’s a negative voice in our heads. Personally, you can’t speak well of yourself. Why? Humble leaders don’t brag. They talk about… Continue reading

Don’t Say, “It’s Not That Bad,” to Someone Who Thinks it’s Bad

Don’t say, “It’s not that bad,” to someone who thinks it’s bad.   You’re right: When team members say, “Things are bad,” say, “You know, you’re right.” And then ask, What’s bad about… Continue reading

How to Face 2017 Like a Leader

You cannot lead while jousting with the past. The direction of your leadership begins with the direction of your thoughts. Remarkable leadership is forward-facing and future-focused.  Many of the conversations I have about… Continue reading

How to See the Bad and Pursue the Good

Confronting things you don’t like is part of leadership. Whining and complaining is not. It takes real leadership to see the bad and pursue the good. If you aren’t careful, you become a spiraling… Continue reading