Category Archive: Influence

How You Have Inescapable Impact

No one can live as an individual. “No man is an island entire of itself; every man is a piece of the continent, a part of the main;” John Donne Impact: If you… Continue reading

Engagement is Getting People to Do Things THEY Want to Do

It’s a mistake to believe leadership is getting people to do what you want them to do. Engagement is getting people to do things THEY want to do. Pressure: Pressuring people to do… Continue reading

You Feel Things Your Team Shouldn’t Know About

Anyone with an ounce of responsibility knows “Express Yourself” is poppycock. Leadership requires emotional control. In praise of emotional control: Some get apoplectic when you suggest they should control their emotions rather than… Continue reading

4 Ways to Stand with People When They Screw Up

Self-serving leaders throw people under the bus. Skillful leaders know that standing with people when they screw up … Strengthens relationships. Improves morale. Inspires trust. Instills courage. Deepens commitment.   How to stand… Continue reading

Five Ways to Lead a Happier Team

“Americans have never been the happiest bunch, Gerzema says. In the nine-year history of the happiness poll, the highest happiness index was 35% in 2008 and 2009. Close to 40% of Americans said… Continue reading

The CEO of PayPal on Giving Credit

“This idea of the power of giving credit to others — as opposed to your own individual accomplishment — has shaped my entire career. Most people don’t really think about that. They mostly… Continue reading