Category Archive: Influence

How to Express Empathy Like a Leader

You can’t lead until you connect with people. Empathy is the channel of connection. How to express empathy like a leader: #1. Verbalize the emotion of others: Empathy acknowledges emotion. Acknowledgement isn’t agreement.… Continue reading

How to Become a Truly Remarkable Leader

On average, most leaders are average, even if they think they’re remarkable. But every leader can become truly remarkable in some areas. Remarkable leadership is never an accident. REMARKABLE LEADERS ARE: #1. Hot… Continue reading

Give Presentations Like a Pro Even When You Hate Public Speaking

You might not enjoy it, but leading includes public speaking. Speaking skills matter when you lead meetings for teams, boards, or the entire company. You can’t lead without speaking in public. How to… Continue reading

The Danger of Public Criticism and the Power of Social Confirmation

I was greeting audience members before a presentation when one asked, “What makes you qualified to give this presentation?” “Thanks for asking,” is my typical response when I need a second to think.… Continue reading

How Identity is Influence

The extent and limit of influence is identity. Identity is impact. You can’t inspire confidence when you’re timid and doubtful. Become what you expect. Do you expect optimism? Become optimistic. Optimism is response… Continue reading

The Surprising Discovery of my Waving Experiment

I’m doing a waving experiment while I walk and have made a surprising discovery. We live in the country. Sometimes I don’t see any cars. But during “rush hour,” I wave several times.… Continue reading