Category Archive: Influence

A Closed Heart Can’t Be Led

A closed heart can’t be led. Anything you do or say that gives permission for people to open their hearts enhances your leadership. Feeling understood: Words that help people feel understood are more… Continue reading

I Know Things

Spotted on a tee shirt in a book store – “When I drink, I know things.” I turned to my wife and said, “I don’t even need to drink.” I know things: #1.… Continue reading

The Secret to Credibility, Influence, and Impact

A credibility gap ends influence and limits impact. All that’s left – once credibility is lost – is the use of position and power. According to Jim Kouzes and Barry Posner The Five… Continue reading

The Complete List for Getting Buy-In From Senior Leadership

Senior leaders have authority to authorize action and provide resources. You’ll go further with buy-in from higher-ups. The complete list for getting buy-in from senior leadership: #1. Rash requests don’t impress. Don’t rush… Continue reading

Lessons in Leading-Up from a Two Year Old

Children develop leading-up skills at an early age. Most of them teach us things we shouldn’t do. Leading-up from a two-year-old’s perspective: Bargaining. “I’ll be good.” A two-year-old uses good performance as a… Continue reading

On Chemistry Sets and Pogo Sticks

This morning I thought of Henry Mintzberg again. About six years ago I asked Henry to share the one piece of advice he most loves to share. He said one word, “Connect.” “Connect”… Continue reading