The c-suite has little day-to-day impact on the productivity of remote workers. “Remote worker’s productivity depends on one role – the manager.” Gallup Remote work isn’t going away. “Our best estimate is that… Continue reading
Stop asking stupid questions like: How are you? How are you doing? How are you feeling? You already know how people are doing. The future feels like mushy spaghetti. Answers to, “How are… Continue reading
Incompetent leaders focus exclusively on results. Successful leaders notice their impact on people because leadership is about human beings, not simply producing a product. Cary Cherniss and Cornelia Roche list nine strategies of… Continue reading
The channel of compliance is power. The channel of influence is relationship. The people around us seep into our lives. I asked people to finish a sentence like, “My mom is reflected in… Continue reading
Negative leaders look in the mirror and see someone who cares. There are “good” reasons for negativity. You’re negative because… Some babies come out smiling and some come like Eeyore. It’s not an… Continue reading
You can’t lead until you connect with people. Empathy is the channel of connection. How to express empathy like a leader: #1. Verbalize the emotion of others: Empathy acknowledges emotion. Acknowledgement isn’t agreement.… Continue reading
