Know-it-alls never ask real questions. Leaders who always know; dominate, dictate, alienate, isolate, and eventually stagnate. Young and old often know too much and ask too little. The most uninteresting person is the one… Continue reading
Forget leading if no one’s listening. The right to be heard is earned. After a recent presentation, I was asked, “How do I deal with someone who isn’t listening to me?” 12 ways… Continue reading
Don’t say calm down. Capitalize on frustration. Frustration is energy. Energized toddlers fall down kicking and screaming, when they can’t have candy before breakfast. The message of frustration? Give me what I want.… Continue reading
Questions demonstrate interest and make people feel they matter. Questions show respect, but reflection enables connection. 7 questions to evaluate your listening: What do you enjoy about listening? What does the speaker think… Continue reading
Impatient leaders rely on power and authority to get things done. Persistent application of power and authority drains energy from those in it’s wake. Coaching leaders share power. 10 principles for coaching your players to… Continue reading
By the time you hear about an issue it’s nearly volcanic. It could have been easily managed last month. Now heads are on fire and teams are exploding. In the dark and out of… Continue reading
