Mediocrity is the result of peace and harmony. Rather than resolving conflict, invite it. Lousy leaders and weak organizations pursue peace at all costs. The heat of tension, tests, clarifies, refines, and strengthens… Continue reading
One of two business philosophies dominate organizations today, “customers first” or “employees first.” Both are useful. Neither reflect reality. Employees first: Vineet Nayar, CEO of HCL Technologies, Ltd., is committed to employees first.… Continue reading
You may be the world’s best pickle packer. But, if the world doesn’t value perfectly packed pickles, you are tragically irrelevant. Value: Customers determine value, not you. Spend as much time understanding the… Continue reading
He just stood there, pleased with himself… Our children played Tee Ball. Focus isn’t part of a kid between 4-6 years old. They wander around the outfield chasing butterflies, scratching themselves, and finding… Continue reading
The people you serve evaluate you like a person buying bread. Do you pass the “squeeze test?” Ever have a bad boss who didn’t realize how bad they were? What if complaints about… Continue reading
Everything is worse when faced alone. Lousy leaders withdraw, build barriers, condone silos, and stifle relationships. Pulling away feels safe, but its destructive. Isolation causes, magnifies, and exacerbates every issue leaders face. For… Continue reading
