Category Archive: Taking others higher

Bottlenecks

I recently completed a “Lean 101-Principles of Manufacturing” training. The training included several rounds of practice in which the group attempted to manufacture a fake product. During the first practice module we easily… Continue reading

Customer Loyalty

Vendors and service providers complain that customers aren’t loyal anymore. I’ve never been one to buy something simply because a certain company produced it so the frenzy over the iPad got me thinking… Continue reading

Listen for and speak to fears

My dad’s first words when I told him about my new job were, “It’s not very close to home.” I was in Missouri, he was in Maine and the job was in Pennsylvania.… Continue reading

6 expressions of affirmation

She cautiously joins the leadership circle, feeling a bit out of place.  The leadership team invited her to the meeting for, what I’ll call, an affirmation session. She knows why she’s there but… Continue reading

Life down the drain

Power is the ability to get something done. Power is good. Crying babies, loud roommates, angry bosses, loving spouses, and visionary leaders, all have power.  Everyone has power.  The sweetest power is the… Continue reading

Certainty?

Leaders go places. You won’t be certain of how to get there.  You won’t be certain of the outcomes. Go with your highest point of confidence. Once you identify your highest point of… Continue reading