Questions that Bring People to Life

Experience shows that most leaders are lousy question askers. Maybe it’s lack of practice? Not long ago, I met a leader who asked interesting questions. He was interesting TO me because he was interested… Continue reading

How Servant Leaders Deliver Remarkable Results

Pressure produces compliance, not commitment. The compliant never achieve greatness. It’s not leadership to declare a random goal and pressure people to perform. “Increase profits by ten percent!” The heart of servant leadership… Continue reading

Paranoid Optimism – Courage to Shine a Light into the Darkness

Optimism doesn’t serve you well when it prevents you from acknowledging dark realities. We don’t need leaders spewing blind optimism. It’s better to name the challenge, craft a response, and take action. Successful… Continue reading

3 Questions to a Decision When Things are Uncertain

Ambiguity is always present in a world filled with people, change, and opportunity. Only the dead are certain. In praise of imperfect decisions: Clarity and confidence develop as you go, not before you… Continue reading

How a Jerk Revealed Her Purpose

On November 20, 2011, I had a car accident that landed me in the hospital for several weeks. I received a menu from food services every morning. But I was busy doing other… Continue reading

Tips for Engaging with People Who Matter Most

New Book giveaway!! 20 complimentary copies available. Leave a comment on this guest post by Rodger Dean Duncan to become eligible to win one of TWENTY complimentary copies of, “LeaderSHOP.” (Deadline: 12/16/2018) We… Continue reading