How to Give Guidance Without Giving Answers

The great temptation of leadership is giving answers instead of guidance. Experience makes answer-giving easy. But there’s an ego factor as well. It feels great to KNOW when others don’t. At first, giving… Continue reading

The 10 Vulnerabilities of Discouragement

Turning an ember into a flame takes skills. But any fool can throw water on enthusiasm. Show up to fuel energy and build morale. Everyone gets discouraged. That’s why successful leaders make it… Continue reading

In Reality Mr. Spock Couldn’t Make the Simplest Decision

Only 30% of individual behavior is rational — the other 70% is emotional.  (The Gallop 2017 Global Emotions report – registration required for free download.) Mr. Spock: Logic is only part of decision-making. The… Continue reading

Dear Dan: I Manage a Large Facility that’s very Negative

Dear Dan, What’s some advice to give a manager who leads a large facility that’s been very negative for many years? There are many complaints and no teamwork. Sincerely, Dealing with negativity Dear… Continue reading

How to Burst the Illusion of Perceived Knowledge and Help People Grow

Those who don’t do – believe they know. It’s easy to feel you know how-to-do something you’re not doing. The things you aren’t doing seem easier than the things you are doing. Head-knowledge… Continue reading

Today a Reader – Tomorrow a Leader

“Today a reader. Tomorrow a leader.” W. Fusselman Recent Reads: Great at Work: How Top Performers Work Less and Achieve More by Morten Hansen. Hansen describes seven strategies that enable readers to adopt… Continue reading