The Truth About Filling Your Own Cup

Servant leadership is pouring out for the advantage of others. But you can’t serve effectively with an empty cup. Your cup is empty because you poured out more than you poured in. The… Continue reading

Sincerity Doesn’t Erase Incompetence – How to Help

You sincerely want to help, but what if you employ strategies and habits that cause harm. Sincerity doesn’t erase incompetence. Portraits of lousy helpers: Overeager helper: When time allows, step back and let… Continue reading

Lessons in Leading-Up from a Two Year Old

Children develop leading-up skills at an early age. Most of them teach us things we shouldn’t do. Leading-up from a two-year-old’s perspective: Bargaining. “I’ll be good.” A two-year-old uses good performance as a… Continue reading

How to Send Signals that Enable Connection

Imagine you just met Wilma at a party. You’re shaking hands when she says, “I’m Wilma. I’m the CEO of Widgets Across America.” Choose to build trust rather than create distance.   Connect… Continue reading

How to Deal with Distractions While Making Crucial Decisions

You’re making a crucial decision and a few stakeholders want to air unrelated concerns or grievances. Distractors bring up peripheral issues when crucial decisions are under consideration.  Distractions include: #1. New opportunities. You… Continue reading

How to Overcome Arrogance

All that’s ugly in leadership begins with arrogance. You might be arrogant if you: Look down your nose on those you serve. Arrogance views others as burdens and irritations. Beat yourself up over… Continue reading