7 Ways to Gossip Like a Leader

Malicious gossip builds silos and weakens relationships. There’s research that says gossip has a good side. But I’ve heard people crying in their cubicles because of rumors. Teams move in the direction of… Continue reading

How to Say No and Still Get Where You Want to Go

Leaders who can’t say no are spread thin and overwhelmed. Pleasers can’t say no. Ultimately everyone is unhappy. Southwest Airlines achieved success by saying no to traditional expectations like reserved seats, baggage transfer,… Continue reading

How to Help Cautious Decision-Makers Make Commitments

Great results require meaningful commitments. A commitment is saying NO many times in service to a meaningful YES. The truth about MAYBE: I hate MAYBE. Just say yes or no! Maybe is worse… Continue reading

If You Don’t Know How to Make Work Fun

I’ll never forget the day my wife said our family was more peaceful without me. The kids were still home and I was always upset about something. Tragically, life was better without me.… Continue reading

How to Say No Like a Leader

Tony Blair said, “The art of leadership is saying no, not saying yes.” Warren Buffett’s success is attributed to saying no to a thousand deals in order to say yes to a few… Continue reading

Talented People Have an Annoying Side

“I like long walks, especially when they are taken by people who annoy me.” Noel Coward, English Playright Three reasons talent becomes annoying: #1. They’re too much of something. People should be like… Continue reading