Solution Saturday: Did I Damage Relationships

This question comes from Megan in New Mexico: After working with employees for years you reach a point where you can often predict their opinion or next move. Is it still beneficial or… Continue reading

Connecting with Elders and Power Brokers

Know-it-alls never ask real questions. Leaders who always know; dominate, dictate, alienate, isolate, and eventually stagnate. Young and old often know too much and ask too little. The most uninteresting person is the one… Continue reading

How Introverts Succeed in an Extrovert World

Introverts succeed when they, “Stop trying to be like extroverts and tap into their strengths.” Jennifer Kahnweiler, author of, The Genius of Opposites. Tap strengths: Listen and paraphrase. Give yourself time to reflect… Continue reading

I Felt Compassion in His Voice

Some leaders are jerks.  The good news is, you can have heart and lead.  Steven Kydd, one of the founders of Tastemade, a top 10 most innovative company in food, surprised me when… Continue reading

13 Multipliers that Elevate Average to Remarkable

Small multipliers elevate average to remarkable. Last week, due to flight delays, I arrived at the Hilton around 3:30 a.m. The night clerk greeted me by name, smiled, made sure I had everything I… Continue reading

Solution Saturday: How to Convince the Older Generation to Change

The value of not changing is things stay the same. But, “If change is happening on the outside faster than on the inside, the end is in sight.” Jack Welch The question: I… Continue reading