One Sentence That Changed Everything

A young woman taught me a leadership lesson this morning. We were discussing how to integrate a new person into a project. My approach: My approach was to explain the project, and develop… Continue reading →

How to Hold People Accountable without using Authority

If you didn’t have authority, how would you hold people accountable? Don’t demand what must be given. Authority as a hammer: Maslow said, “I suppose it is tempting, if the only tool you have… Continue reading →

The Proximity Principle

The Proximity Principle: Leaders tend to serve people they see, touch, and spend time with. Leaders who huddle rather than mingle grow inward and serve each other. Distance allows detachment. Detached leaders falsely believe the work… Continue reading →

CA – Caring Anonymous

You care, even though you might feel uncomfortable showing it. Personally, for years, I’ve joked, “I’m from Maine. We have feelings on Christmas Eve and the Fourth of July. I’m not a touchy-feely.”… Continue reading →

Don’t Pressure Timid People to be Brave

Fear might feel safe, but leadership requires boldness. Fear congeals the past. Boldness builds the future. Fear is survival-mode. Boldness is opportunity-mode. Boldness follows hope. 4 ways to build bold teams: Provide training. Celebrate mistakes.… Continue reading →

Solution Saturday: I’ve Been Stabbed in the Back

Dear Dan, I built what I thought was a pretty solid relationship with some colleagues. Recently they hired a new person. Once she got comfortable she started becoming the backstabber. She quickly changed… Continue reading →