Leaders who neglect people seldom get what they really want. Three essentials for skillful leaders: Produce useful results. Build relationships. Strengthen culture. Successful leaders do all three at the same time – all… Continue reading
Some types of failure should be tolerated, even welcomed; other types should be rejected completely. Failure is good when you’re better for it and others don’t pay too high a price. Fruitless failure:… Continue reading
Patterns, not isolated incidents, drive you crazy. Three missed deadlines are worse than one. But, it’s likely you overreacted to the last occurance, if you didn’t respond to the first. Leaders who avoid… Continue reading
The four elements of unhappiness are helplessness, paralysis, isolation, and insignificance. You can’t feel happy and feel like you don’t matter. Energy: Successful leaders energize. Happiness is energy. Success always includes making someone feel happy.… Continue reading
Don’t feel bad if you haven’t mastered the shift from serving self to serving others. It’s a journey. I don’t know about you, but self-serving attitudes come naturally to me. Servant-leadership is aspiration… Continue reading
Questions are statements for those who listen. Questions, more than statements, explain who you are. Lack of questions is most revealing of all. Those who don’t ask questions are either disinterested, afraid, arrogant,… Continue reading
