Don’t Spank the Gorilla

Don’t expect the gorilla to cooperate if you’re spanking him. Insults don’t enhance influence. You can’t antagonize and influence at the same time. The teammate you’re complaining about was hired by the person… Continue reading

When Assuming the Best is the Worst

Assume the best about others until history says assume the worst. Believe history not hope. Before you go with the hope that they’ll pull through, ask yourself, what’s changed since the last time… Continue reading

How to Deal with People Who Drive You Crazy

Crazy people are everywhere. Changing jobs won’t help. Deal with them now, or deal with them later. You can’t escape! 12 Crazies: Dramatic Dennis thinks everything’s a crisis. Helpful Helen doesn’t know what… Continue reading

When “But” Makes you a Sphincter-Leader

Sphincter-leaders unwittingly throw cold water on enthusiasm. A happy employee catches you in the hall. “Project ‘A’ is going well,” they report. It’s obvious they feel good. You’re a sphincter-leader when you say,… Continue reading

7 Ways to Break the Bondage of Old Patterns

Predictability is stability, until it shackles. Old patterns are hard to break because they worked, once. But, you’ve changed and what worked once is bondage now. Patterns establish predictability, but they also anchor… Continue reading

10 Ways to Deal with Weaknesses in Others

Everyone is great at some things and lousy at others. Arrogant leaders compare the weaknesses of others to their strengths. Don’t judge others by the way they compare to you. When you evaluate… Continue reading