Great Leaders aren’t Emotional

Steve Jobs was 25 when Jay Elliot joined Apple. Back then, Steve used to say, “Don’t trust anyone over 30, except Jay.” That’s the kind of guy Jay Elliot is, he draws people… Continue reading

Plan Execution: From an Apple Sr. V.P.

Jay Elliot served as the Senior Vice President of Apple Computer, responsible for all corporate operations, including HR, Facilities, Real Estate, IT, Education, and Pacific Rim Sales, plus corporate business planning, reporting directly… Continue reading

Jim Parker on Life and Leadership

Introduction Jim Parker was CEO of Southwest Airlines during and after September 11th. Some of Jim’s accomplishments during this time….. Only airline not to furlough employees after 9/11 Only airline not to borrow… Continue reading

Bottleneck busters

During a client meeting, I suggested that a web application might solve their bottleneck. The Director of Operations leaned forward with interest. He hadn’t thought of that option. Then he slowly leaned back… Continue reading

How to Extend your Influence

The magnetism of isolation is control and safety. Isolating yourself may indicate that tasks, problems, and challenges take precedence over people. During isolation coercion usually escalates. You lean more toward authority than relationship. Worse yet,… Continue reading

10 Ways to Fight Stagnation and Change Trajectory

Persistence may be your problem. Repeating the past won’t create a new future. Successful leaders tenaciously persist. However, clinging to failed strategies until your knuckles turn white won’t make them magically work. It isn’t… Continue reading