A win-lose interaction ignites competition. Inevitability: Reject the drama of “I can’t believe this is happening.” Conflict and offense are inevitable where people work together. Accept it. Anticipate it. Conflict is a leadership… Continue reading
Dear Dan, I just inherited a team where they were publicly scrutinized and now everyone wants to leave. How do I get people to stay when the previous leadership “threw them under the… Continue reading
Dear Dan, I read your blog everyday and need some advice! I believe I am leading a narcissist. She lost it today and called me a name when I provided feedback on a… Continue reading
People who work together end up working against each other when goals compete and agendas collide. The goals of leadership and the challenges of management create healthy friction. Unresolved friction eventually turns to… Continue reading
Some people have positive, healthy associations with conflict, but most do not. The casualties of conflict: Drama. Violence. Broken relationships. Uncomfortable tension. The culprit: Conflict isn’t the problem. Google the word “conflict” and… Continue reading
Giving solutions, without exploring issues, lets people know you aren’t listening. Solutions found in isolation are irritations to others. 3 ways to let others know you aren’t listening: #1. Focus on positions. Defensive conversations are… Continue reading
