Dear Dan: An Employee Yelled at Me
Dear Dan, I read your blog everyday and need some advice! I believe I am leading a narcissist. She lost it today and called me a name when I provided feedback on a… Continue reading
Dear Dan, I read your blog everyday and need some advice! I believe I am leading a narcissist. She lost it today and called me a name when I provided feedback on a… Continue reading
People who work together end up working against each other when goals compete and agendas collide. The goals of leadership and the challenges of management create healthy friction. Unresolved friction eventually turns to… Continue reading
Giving solutions, without exploring issues, lets people know you aren’t listening. Solutions found in isolation are irritations to others. 3 ways to let others know you aren’t listening: #1. Focus on positions. Defensive conversations are… Continue reading
The “make it go away” fairy doesn’t exist. Ignored complaints fester. Uncover the real dissatisfaction before solving complaints. The 4 hidden agendas concealed in complaints: “You should have ….” You caused the problem… Continue reading
Dear Dan, I’m in need of some advice. I have an outstanding CEO. I truly enjoy having her as a leader. She believes in me and values my opinion. I was recently promoted… Continue reading