Tag Archive: Leadership Development

Dear Dan: Contacting Laid off Employees will Be Patronizing

My recommendation to keep in contact with laid off employees elicited the following response. “Do you think contacting people and asking them how they are doing while they are laid off will be… Continue reading

What if You Suck at Empathy – 7 Ways to Create an Empathy Advantage

Only 18% of people who’ve completed the CliftonStrengths assessment have Empathy in their top five. Which means most of us don’t respond with Empathy immediately, spontaneously and consistently. (Gallup) “Empathy represents the foundation… Continue reading

People will Remember How You Treated Them During COVID-19

A friend of mine got laid off last Friday. Clients in education are developing three plans for the fall of 2020, but most of their work could be irrelevant. Other clients are figuring… Continue reading

How to Show Up When Emotion is Hot and Decisions Matter

Emotional heat tears things down. You resent a company policy, emotional heat complains about the entire company. You don’t like a team member, you undermine. A leader disappoints, you attack. Any fool can… Continue reading

7 Signs You Let Others Control You During Emotional Turmoil

You must know yourself to manage yourself. Self-aware leaders choose how they show up. Low self-awareness means you can’t manage yourself with authenticity.   Emotional turmoil seduces you into self-forgetfulness. When you forget… Continue reading

How to Show Up During Emotional Turmoil

Stressful times create emotional turmoil. Emotional conflict on the team always hurts and often harms. Leadership includes managing emotion, both your own and others’. How to Show Up During Emotional Turmoil: #1. Always… Continue reading