Where People Love Working Together
Successful leaders build environments where people love working together.
Environments emerge from language, conversation, and behavior.
4 essentials to successful environment building
Environment building includes confrontation.
Organizations are destroyed by behaviors that should be confronted but are condoned by silence.
Silence is deadly when it comes to misaligned, offensive, and counter-productive behaviors. You get what you tolerate.
Tolerance is the path to oblivion.
Language transforms environments.
Organizations with inconsistent or fuzzy language are lost and confused.
Successful leaders attach language to values. Choose two or three words that every leaders uses every day everywhere they go. If you value relationships, choose words like listen, connect, and engage, for example.
Choose language that reflects who you want to become.
Environments result from repeated topics of conversation.
“Can’t,” “won’t,” and, “it won’t work,” are necessary parts of organizational life. Leaders close doors that lead nowhere.
Environments are both formed and expressed by the things everyone talks about. Dark, defeated environments result from talking about problems more than solutions, for example.
Topics of conversation establish direction.
Conversational topics have trajectory. You move toward what you talk about.
- Become aware of the topics you talk about.
- Choose topics of conversation that take you where you want to go.
- Eliminate dead-end conversations. All conversations have destinations. It’s better to choose destinations than to wake up wondering how you got there.
Language is one part of the culture building equation, behavior is the essential other.
Culture results from repeated behaviors.
The behaviors you tolerate, encourage, honor, and reward form the environment you live in. Choose positive behaviors that express values.
- Start on time.
- Smile and say good morning.
- Ask questions that encourage forward movement.
- Invite feedback.
Environments exists by accident or intent.
Intentionally choose language and behaviors that build environments where people love working together.
What environment building tips can you add?