Category Archive: Listening

How to Interrupt Others and Get to the Point

You wouldn’t be polite to someone who reached into your pocket to steal your credit cards. Don’t be polite with people who persistently steal your time by talking on and on. Common rules… Continue reading

How to be a Leader who Hears What’s Not Said

30 free books! Leave a comment on this post by 2/17/2017 to become eligible to win one of thirty complimentary copies of Mark Millers new book, Leaders Made Here: Building a Leadership Culture.… Continue reading

5 Ways Judgmental Leaders Move Forward by Withholding Judgement

Enter every interaction as a learner, even when you plan to teach. One difference between confidence and arrogance is an open mind.  Bring what you know, after exploring what you don’t.  The only hope… Continue reading

4 Ways to Recapure the Lost Art of Making People Feel They Matter

Ego’s cry is, “What about me?” Who will listen to you, if you become a leader who makes others feel they matter? Ego Leaders with big egos overestimate their abilities. Big egos often… Continue reading

How to Leverage Your Most Powerful Tool of Influence Today

Your most powerful tool of influence is a pair of caring ears. Today’s leadership challenge is the daily practice of caring – yet engaged – silence. Caring engaged silence: A caring heart is… Continue reading

How to Energize Low-Energy Employees

Managers complain about pushing low-energy employees. Low-energy suggests lack of purpose, not lack of energy. Don’t try to energize low-energy employees. Help them connect with their purpose. Purpose pulls. You don’t push people who… Continue reading