Category Archive: Listening

If Words Had Calories – Suggestions for Bloviators

Words are like ice cream. A little ice cream tastes good, but a lot of ice cream isn’t better. If words had calories, what size would you be? Would you be healthy, anemic,… Continue reading

4 Ways Managers Screwup One-On-Ones

A simple thing that’s made complex disappoints and drains. 4 ways to screwup one-on-ones: #1. Leave them to the last minute. People feel valued when you prioritize time with them. Rushing around at… Continue reading

5 Things to Do When Pedaling Faster Doesn’t Work

We have a bizarre capacity to pedal faster when something isn’t working. We think if we try harder the problem will magically disappear. Trying harder works for people who aren’t really trying. More… Continue reading

Situational Awareness: How to Stop Hitting People with Bats

I woke up remembering that I hit a girl with a baseball bat. I was taking practice swings during recess, and I struck her on the left side of her head. I think… Continue reading

5 Reasons People Wish Lousy Leaders Would Stay Away

I’m a huge fan of leadership walk-abouts. But if you’re a lousy leader, just stay in your office and keep doing the “important” work you think you’re doing. 5 reasons people wish lousy… Continue reading

How to be the Leader People Love to See

Spending time with their manager is the worst part of the day for employees. What makes managers so un-delightful? Managers are unintentionally malevolent when they have an agenda that has nothing to do… Continue reading