Category Archive: Accountability

How to Deal with Performance Issues and Not Lose Your Mind

Silence when people don’t perform lets everyone know performance doesn’t matter. 7 causes of poor performance: #1. Management makes it nearly impossible to say no. When employees can’t say no to your face,… Continue reading

5 Lies About Self-Confidence

The ability to drain self-confidence from others is a foolish leader’s talent. “Nothing can be done without hope and confidence.” Helen Keller Skillful leaders know how to inspire self-confidence in others. 5 Lies About self-confidence… Continue reading

3 Traits Guaranteed to Amplify Your Influence Today

Disconnection invites skepticism – skepticism blocks influence. The tools of disconnected leadership are manipulation and coercion. Connection is the conduit of influence. The battle to connect is lost when people wonder what’s going… Continue reading

Solution Saturday: Liked But Ignored

Dear Dan, I’ve been working with a leader, who in many regards is exceptional, but she is really struggling with getting the managers who report to her to do what she asks them.… Continue reading

5 Ways Sincere Leaders Promote Irresponsibility

5 ways sincere leaders promote IRResponsibility: Help too soon. You tell people they aren’t responsible when you rush in to save the day. (You also suggest they aren’t capable.) Protect people from consequences.… Continue reading

11 Ways to Rise from Front-line to Top Leadership

Ron Wallace began his career at UPS as a driver and ended it as President of UPS International. I asked Ron how a person rises from driver to President. 11 ways to rise from… Continue reading